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Customer Care & Support Desk
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Frequently Asked Questions
5 QuestionsHow long does delivery take?
Standard metro deliveries arrive in 2–4 business days. Regional and remote locations take 4–7 business days with verified OTP delivery.
What is your return & refund policy?
We offer a 7-day hassle-free return policy for unused items in original packaging. Refunds are credited to your original payment method or bank account within 2–3 business days after pickup inspection.
Can I cancel or change an order?
You can request cancellation directly from your account or by submitting an inquiry on Customer Care as long as the package has not left our dispatch facility.
What payment options are accepted?
We accept all major credit and debit cards, UPI (Google Pay, PhonePe, Paytm), Net Banking via Razorpay, as well as Cash on Delivery (COD) on eligible pincodes.
Are all products authentic with warranty?
Yes, 100% of the products featured on REIAC are sourced directly from authorized brand partners and manufacturers, backed by official brand warranty.
Need more detailed terms?
Store Policies →
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